Higher Education Interlibrary Loan Management Benchmarks, 2016-17 Edition
The report gives detailed data from a survey of 31 higher education libraries about trends I their use of interlibrary loan, including but not limited to: growth in interlibrary loan services, mean turnaround time for various materials, use of technology, budgets, staffing, for fee revenues, shipping costs, impact of digital repositories, means of materials transfer, methods of promoting the ILL service and much more. The report also covers materials contract provisions for ILL, use of eBooks in ILL, and other issues of interest to administrators of ILL programs in academic and research libraries.
Primary Research Group publishes research reports, surveys, and benchmarking studies for businesses, colleges, libraries, law firms, hospitals, museums, and other institutions. Based on substantial primary and secondary research, our benchmarking studies allow institutions to compare their budgets, managerial decisions, technology purchases, and strategic visions to those of their peers.