Customer Journey Analytics Global Market Report 2022

Sep 2022| TBR3045A| TBRC (Publisher)

Report Highlights

Including: 1) By Component: Solution; Services
2) By Organization Size: Large Enterprises; Small and Medium-sized Enterprises (SMEs)
3) By Data Source: Web; Social Media; Mobile; Email; Store; Call Center
4) By Application: Customer Segmentation and Targeting; Customer Behavioral Analysis; Customer Churn Analysis; Brand Management; Campaign Management; Product Management
5) By Industry Vertical: BFSI; IT And Telecom; Healthcare; Retail And eCommerce; Government And Defense; Media And Entertainment; Manufacturing
Covering: Acxiom LLC; Nice Ltd; Quadient; Salesforce Inc.; Verint Systems

Customer Journey Analytics Global Market Report 2022 from The Business Research Company provides the strategists, marketers and senior management with the critical information they need to assess the global customer journey analytics market.

This report focuses on customer journey analytics market which is experiencing strong growth. The report gives a guide to the customer journey analytics market which will be shaping and changing our lives over the next ten years and beyond, including the markets response to the challenge of the global pandemic.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 12+ geographies.
  • Understand how the market is being affected by the coronavirus and how it is likely to emerge and grow as the impact of the virus abates.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market research findings.
  • Benchmark performance against key competitors.
  • Utilize the relationships between key data sets for superior strategizing.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Description:
Where is the largest and fastest growing market for the customer journey analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The Customer Journey Analytics market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography. It places the market within the context of the wider customer journey analytics market, and compares it with other markets.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, the influence of the COVID-19 virus and forecasting its growth.
  • Market segmentations break down market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
  • The customer journey analytics market section of the report gives context. It compares the customer journey analytics market with other segments of the customer journey analytics market by size and growth, historic and forecast. It analyses GDP proportion, expenditure per capita, customer journey analytics indicators comparison.

Frequently Asked Questions (FAQs)

Scope

Markets Covered:

  • By Component: Solution; Services
  • By Organization Size: Large Enterprises; Small and Medium-sized Enterprises (SMEs)
  • By Data Source: Web; Social Media; Mobile; Email; Store; Call Center; Other Data Sources
  • By Application: Customer Segmentation and Targeting; Customer Behavioral Analysis; Customer Churn Analysis; Brand Management; Campaign Management; Product Management; Other Applications
  • By Industry Vertical: BFSI; IT And Telecom; Healthcare; Retail And eCommerce; Government And Defense; Media And Entertainment; Manufacturing; Other Industry Verticals

Companies Mentioned: Acxiom LLC; BryterCX; Nice Ltd; Pointillist; Quadient

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

  • Table 1 : Global Historic Market Growth, 2016-2021, $ Billion
  • Table 2 : Global Forecast Market Growth, 2021-2026F, 2031F, $ Billion
  • Table 3 : Global Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 4 : Global Customer Journey Analytics Market, Segmentation By Organization size, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 5 : Global Customer Journey Analytics Market, Segmentation By Data source, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 6 : Global Customer Journey Analytics Market, Segmentation By Application, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 7 : Global Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 8 : Global Customer Journey Analytics Market, Split By Region, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 9 : Global Customer Journey Analytics Market, Split By Country, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 10 : Asia-Pacific, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 11 : Asia-Pacific, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 12 : China, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 13 : China, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 14 : India, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 15 : India, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 16 : Japan, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 17 : Japan, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 18 : Australia, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 19 : Australia, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 20 : Indonesia, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 21 : Indonesia, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 22 : South Korea, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 23 : South Korea, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 24 : Western Europe, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 25 : Western Europe, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 26 : UK, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 27 : UK, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 28 : Germany, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 29 : Germany, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 30 : France, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 31 : France, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 32 : Eastern Europe, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 33 : Eastern Europe, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 34 : Russia, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 35 : Russia, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 36 : North America, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 37 : North America, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 38 : USA, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 39 : USA, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 40 : South America, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 41 : South America, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 42 : Brazil, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 43 : Brazil, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 44 : Middle East, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 45 : Middle East, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 46 : Africa, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 47 : Africa, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Table 48 : Other Industry Verticals Financial Performance
  • Table 49 : Acxiom LLC Financial Performance
  • Table 50 : Nice Ltd Financial Performance
  • Table 51 : Quadient Financial Performance
  • Table 52 : Salesforce Inc. Financial Performance
  • Figure 1 : Global Historic Market Growth, 2016-2021, $ Billion
  • Figure 2 : Global Forecast Market Growth, 2021-2026F, 2031F, $ Billion
  • Figure 3 : Global Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 4 : Global Customer Journey Analytics Market, Segmentation By Organization size, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 5 : Global Customer Journey Analytics Market, Segmentation By Data source, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 6 : Global Customer Journey Analytics Market, Segmentation By Application, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 7 : Global Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 8 : Global Customer Journey Analytics Market, Split By Region, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 9 : Global Customer Journey Analytics Market, Split By Country, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 10 : Asia-Pacific, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 11 : Asia-Pacific, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 12 : China, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 13 : China, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 14 : India, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 15 : India, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 16 : Japan, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 17 : Japan, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 18 : Australia, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 19 : Australia, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 20 : Indonesia, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 21 : Indonesia, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 22 : South Korea, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 23 : South Korea, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 24 : Western Europe, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 25 : Western Europe, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 26 : UK, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 27 : UK, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 28 : Germany, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 29 : Germany, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 30 : France, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 31 : France, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 32 : Eastern Europe, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 33 : Eastern Europe, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 34 : Russia, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 35 : Russia, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 36 : North America, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 37 : North America, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 38 : USA, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 39 : USA, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 40 : South America, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 41 : South America, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 42 : Brazil, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 43 : Brazil, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 44 : Middle East, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 45 : Middle East, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 46 : Africa, Customer Journey Analytics Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 47 : Africa, Customer Journey Analytics Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
  • Figure 48 : Other Industry Verticals Financial Performance
  • Figure 49 : Acxiom LLC Financial Performance
  • Figure 50 : Nice Ltd Financial Performance
  • Figure 51 : Quadient Financial Performance
  • Figure 52 : Salesforce Inc. Financial Performance

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