Outbound Telemarketing Market Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2017 - 2025

Dec 2017| TMR040A| Transparency

Report Highlights

Global Outbound Telemarketing Market: Overview

This report on the global outbound telemarketing market provides analysis for the period 2015–2025, wherein 2016 is the base year and the period from 2017 to 2025 is the forecast period. Data for 2015 has been included as historical information. The report covers market dynamics including drivers, restraints opportunities, and trends expected to influence the global outbound telemarketing market growth during the said period. Technologies that are playing a major role in driving the global outbound telemarketing market have also been covered in the study. The study provides a comprehensive analysis on market growth throughout the above forecast period in terms of revenue estimates (in US$ Mn), across different geographies.

Global Outbound Telemarketing Market: Segmentation

The outbound telemarketing market has been segmented on the basis of application and type. Based on application, the market has been further classified into BFSI, consumer goods & retail, consulting (education, job, etc.), IT & Telecom, Government, and others. The others segment comprises of manufacturing, healthcare and life science among others. By type, the outbound telemarketing market is classified into business to business, and business to consumer. Geographically, the report classifies the global outbound telemarketing market into North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and South America; the regions are analyzed in terms of revenue generation. Furthermore, region wise prominent countries covered in the report include the following - U.S, Canada, U.K., Germany, France, China, Japan, India, GCC countries, South Africa and Brazil.

Global Outbound Telemarketing Market: Research Methodology

The report also includes key industrial developments in outbound telemarketing market. Porter Five Forces analysis which identifies bargaining power of supplier, bargaining power of buyer, threat from new entrant, threat from substitute and threat from competition in outbound telemarketing market is also included in the report. Ecosystem analysis which identifies key stake holders in the outbound telemarketing market is also covered in the report.

Segment trends and regional trends have also been added in outbound telemarketing market. The report also covers segment wise comparison matrix, market attractiveness analysis and market positioning of key players for all regions covered in the scope of study.

Comparison matrix includes segment growth matrix, 2017 - 2025 (%), segment revenue contribution, 2017 - 2025 (%), and segment compounded growth matrix (CAGR %). Market attractiveness identifies and compares segments market attractiveness on the basis of CAGR and market share index across North America, Europe, Asia Pacific, Middle East & Africa (MEA), and South America.

Global Outbound Telemarketing Market: Competitive Dynamics

The report also includes competition landscape which include competition matrix, market share analysis of major players in the global outbound telemarketing market based on their 2016 revenues and profiles of major players. Competition matrix benchmarks leading players on the basis of their capabilities and potential to grow. Factors including market position, offerings and R&D focus are attributed to company’s capabilities. Factors including top line growth, market share, segment growth, infrastructure facilities and future outlook are attributed to company’s potential to grow. This section also identifies and includes various recent developments carried out by the leading players of inbound telemarketing in various sectors.

Company profiling includes company overview, major business strategies adopted, SWOT analysis and market revenues for year 2014 to 2016. The global players profiled in the global outbound telemarketing market include TeleTech Holdings, Inc., Atento S.A., Concentrix Corporation, Alorica Inc., Arvato AG, MarketOne International LLP, Teleperformance Group, Inc., and Convergys Corporation. Regional players such as MarketMakers Inc. Ltd and OnBrand24, Inc. have also been added in the report.
The global Outbound Telemarketing market is segmented as below:

Global Outbound Telemarketing Market, By Application

BFSI
Consumer Goods & Retail
Consulting (Education, Job, etc.)
IT & Telecom
Government
Others (Manufacturing, Healthcare, Life Sciences, etc.)
Global Outbound Telemarketing Market, By Type

Business To Business
Business To Consumer
Global Outbound Telemarketing Market, By Geography

North America
The U.S.
Canada
Rest of North America
Europe
U.K.
Germany
France
Rest of Europe
Asia Pacific (APAC)
China
Japan
India
Rest of APAC
Middle East and Africa (MEA)
GCC
South Africa
Rest of MEA
South America
Brazil
Rest of South America

  • Table 1 : Global Outbound Telemarketing Market Size (US$ Mn) Forecast, By Application, 2015–2025
  • Table 2 : Global Outbound Telemarketing Market Size (US$ Mn) Forecast, By Type, 2015–2025
  • Table 3 : Global Outbound Telemarketing Market Size (US$ Mn) Forecast, By Region, 2015–2025
  • Table 4 : North America Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 5 : Europe Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 6 : APAC Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 7 : MEA Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 8 : South America Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 9 : North America Outbound Telemarketing Market Size (US$ Mn) Forecast, By Application, 2015–2025
  • Table 10 : North America Outbound Telemarketing Market Size (US$ Mn) Forecast, by Type, 2015–2025
  • Table 11 : North America Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 12 : Europe Outbound Telemarketing Market Size (US$ Mn) Forecast, By Application, 2015–2025
  • Table 13 : Europe Outbound Telemarketing Market Size (US$ Mn) Forecast, by Type, 2015–2025
  • Table 14 : Europe Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 15 : APAC Outbound Telemarketing Market Size (US$ Mn) Forecast, By Application, 2015–2025
  • Table 16 : APAC Outbound Telemarketing Market Size (US$ Mn) Forecast, by Type, 2015–2025
  • Table 17 : APAC Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 18 : MEA Outbound Telemarketing Market Size (US$ Mn) Forecast, By Application, 2015–2025
  • Table 19 : MEA Outbound Telemarketing Market Size (US$ Mn) Forecast, by Type, 2015–2025
  • Table 20 : MEA Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Table 21 : South America Outbound Telemarketing Market Size (US$ Mn) Forecast, By Application, 2015–2025
  • Table 22 : South America Outbound Telemarketing Market Size (US$ Mn) Forecast, by Type, 2015–2025
  • Table 23 : South America Outbound Telemarketing Market Size (US$ Mn) Forecast, by Country, 2015–2025
  • Figure 1 : Global Outbound Telemarketing Market - Share Analysis
  • Figure 2 : Global Outbound Telemarketing Market Size (US$ Mn) Forecast, 2015–2025
  • Figure 3 : Global Outbound Telemarketing Market Y-o-Y Growth, 2016–2025
  • Figure 4 : Global Outbound Telemarketing Market eco-system analysis
  • Figure 5 : Market Revenue Share By Application (2017)
  • Figure 6 : Market Revenue Share By Type(2017)
  • Figure 7 : Market Revenue Share By Geography (2017)
  • Figure 8 : Global Outbound Telemarketing Market Value Share Analysis By Application, 2017 and 2025
  • Figure 9 : Global BFSI Application Market Size (US$ Mn) and Y-o-Y Growth (%), 2015–2025
  • Figure 10 : Global Consumer goods & Retail Application Market Size (US$ Mn) and Y-o-Y Growth (%), 2015–2025
  • Figure 11 : Global Consulting (Education, Job, etc.) Application Market Size (US$ Mn) and Y-o-Y Growth (%), 2015–2025
  • Figure 12 : Global IT & Telecom Application Market Size (US$ Mn) and Y-o-Y Growth (%), 2015–2025
  • Figure 13 : Global Government Application Market Size (US$ Mn) and Y-o-Y Growth (%), 2015–2025
  • Figure 14 : Global Others Application Market Size (US$ Mn) and Y-o-Y Growth (%), 2015–2025
  • Figure 15 : Comparison Matrix
  • Figure 16 : Global Outbound Telemarketing Market Attractiveness Analysis, By Application
  • Figure 17 : Global Outbound Telemarketing Market Value Share Analysis, by Type, 2017 and 2025
  • Figure 18 : Global Outbound Telemarketing in Business To Business Market Size (US$ Mn) & Y-o-Y Growth (%), 2015–2025
  • Figure 19 : Global Outbound Telemarketing in Business To Consumer Market Size (US$ Mn) & Y-o-Y Growth (%), 2015–2025
  • Figure 20 : Comparison Matrix
  • Figure 21 : Outbound Telemarketing Market Attractiveness Analysis, By Type
  • Figure 23 : Outbound Telemarketing Market Attractiveness Analysis, by Region
  • Figure 24 : North America Outbound Telemarketing Market Size (US$ Mn) and Y-o-Y Forecast, 2015–2025
  • Figure 25 : North America Outbound Telemarketing Market Value Share Analysis, By Application, 2017 and 2025
  • Figure 26 : North America Outbound Telemarketing Market Value Share Analysis, by Type, 2017 and 2025
  • Figure 27 : North America Outbound Telemarketing Market Value Share Analysis, By Country, 2017 and 2025
  • Figure 28 : North America Outbound Telemarketing Market Attractiveness Analysis, by Country
  • Figure 29 : North America Outbound Telemarketing Market Attractiveness Analysis, By Application
  • Figure 30 : North America Outbound Telemarketing Market Attractiveness Analysis, by Type
  • Figure 31 : Europe Outbound Telemarketing Market Size (US$ Mn) and Y-o-Y Forecast, 2015–2025
  • Figure 32 : Europe Outbound Telemarketing Market Value Share Analysis, By Application, 2017 and 2025
  • Figure 33 : Europe Outbound Telemarketing Market Value Share Analysis, by Type, 2017 and 2025
  • Figure 34 : Europe Outbound Telemarketing Market Value Share Analysis, By Country, 2017 and 2025
  • Figure 35 : Europe Outbound Telemarketing Market Attractiveness Analysis, by Country
  • Figure 36 : Europe Outbound Telemarketing Market Attractiveness Analysis, By Application
  • Figure 37 : Europe Outbound Telemarketing Market Attractiveness Analysis, by Type
  • Figure 38 : APAC Outbound Telemarketing Market Size (US$ Mn) and Y-o-Y Forecast, 2015–2025
  • Figure 39 : APAC Outbound Telemarketing Market Value Share Analysis, By Application, 2017 and 2025
  • Figure 40 : APAC Outbound Telemarketing Market Value Share Analysis, by Type, 2017 and 2025
  • Figure 41 : APAC Outbound Telemarketing Market Value Share Analysis, By Country, 2017 and 2025
  • Figure 42 : APAC Outbound Telemarketing Market Attractiveness Analysis, by Country
  • Figure 43 : APAC Outbound Telemarketing Market Attractiveness Analysis, By Application
  • Figure 44 : APAC Outbound Telemarketing Market Attractiveness Analysis, by Type
  • Figure 45 : MEA Outbound Telemarketing Market Size (US$ Mn) and Y-o-Y Forecast, 2015–2025
  • Figure 46 : MEA Outbound Telemarketing Market Value Share Analysis, By Application, 2017 and 2025
  • Figure 47 : MEA Outbound Telemarketing Market Value Share Analysis, by Type, 2017 and 2025
  • Figure 48 : MEA Outbound Telemarketing Market Value Share Analysis, By Country, 2017 and 2025
  • Figure 49 : MEA Outbound Telemarketing Market Attractiveness Analysis, by Country
  • Figure 50 : MEA Outbound Telemarketing Market Attractiveness Analysis, By Application
  • Figure 51 : MEA Outbound Telemarketing Market Attractiveness Analysis, by Type
  • Figure 52 : South America Outbound Telemarketing Market Size (US$ Mn) and Y-o-Y Forecast, 2015–2025
  • Figure 53 : South America Outbound Telemarketing Market Value Share Analysis, By Application, 2017 and 2025
  • Figure 54 : South America Outbound Telemarketing Market Value Share Analysis, by Type, 2017 and 2025
  • Figure 55 : South America Outbound Telemarketing Market Value Share Analysis, By Country, 2017 and 2025
  • Figure 56 : South America Outbound Telemarketing Market Attractiveness Analysis, by Country
  • Figure 57 : South America Outbound Telemarketing Market Attractiveness Analysis, By Application
  • Figure 58 : South America Outbound Telemarketing Market Attractiveness Analysis, by Type
  • Figure 59 : Global Outbound Telemarketing Market Positioning of Key Players (2016)
  • Figure 60 : TeleTech Holdings, Inc. - Business Segments
  • Figure 61 : TeleTech Holdings, Inc. - Breakdown of Net Sales, by Geography (2016)
  • Figure 62 : TeleTech Holdings, Inc. - Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2016
  • Figure 63 : Atento S.A. - Business Segments
  • Figure 64 : Atento S.A. - Breakdown of Net Sales, by Geography (2016)
  • Figure 65 : Atento S.A. - Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2016
  • Figure 66 : Concentrix Corporation - Business Segments
  • Figure 67 : Concentrix Corporation - Breakdown of Net Sales, by Geography (2016)
  • Figure 68 : Concentrix Corporation - Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2016
  • Figure 69 : Alorica Inc. - Business Segments
  • Figure 70 : Arvato AG - Business Segments
  • Figure 71 : Arvato AG - Breakdown of Net Sales, by Geography (2016)
  • Figure 72 : Arvato AG - Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2016
  • Figure 73 : MarketOne International LLP - Business Segments
  • Figure 74 : OnBrand24, Inc. - Business Segments
  • Figure 75 : MarketMakers Inc. Ltd - Business Segments
  • Figure 76 : Teleperformance - Business Segments
  • Figure 77 : Teleperformance - Breakdown of Net Sales, by Geography (2016)
  • Figure 78 : Teleperformance - Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2016
  • Figure 79 : Convergys Corporation - Business Segments
  • Figure 80 : Convergys Corporation - Breakdown of Net Sales, by Geography (2016)
  • Figure 81 : Convergys Corporation - Revenue (US$ Mn) & Y-o-Y Growth (%), 2014–2016

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