Global Contact Center Analytics Market

May 2020| VMR657B| Verified Market Research

Report Highlights

Contact Center Analytics Market Size And Forecast
According to Verified Market Research, the Global Contact Center Analytics Market was valued at USD 970.15 million in 2019 and is projected to reach USD 2955.91 million by 2027, growing at a CAGR of 16.12% from 2020 to 2027.

Frequently Asked Questions (FAQs)

Global Contact Center Analytics Market Outlook
Increasing demands for predictive analytics and real-time monitoring along with the growing requirements for better customer experience management solutions have been driving the global contact center analytics market. Other than this, concerns regarding data privacy could hamper the overall growth rate of the market at a global level.

Global Contact Center Analytics Market Competitive Landscape
The “Global Contact Center Analytics Market” study report will provide a valuable insight with an emphasis on global market including some of the major players such as Cisco Systems Inc., Genpact Limited, Verint Systems Inc., 8×8, Inc., Genesys, Oracle Corporation, Mitel Networks Corporation and SAP SE.

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Global Contact Center Analytics Market

  • Date - Dec 2018
  • Code - VMR657A

Market Overview:

The Global Contact Center Analytics Market was valued at USD 624.8 million in 2016 and is projected to reach USD 2,398.3 million by 2025, growing at a CAGR of 16.12% from 2017 to 2025.

Contact centre analytics helps organizations realize one of their key objectives – reduce the costs of operations while maintaining customer satisfaction. Contact centre analytics ...

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