Self-Service Markets: Prospects for ATMs, Kiosks, Vending Machines

Report Highlights

• The global market for self-service machines was nearly $11.3 billion in 2005. By 2010, the market will cross the $24 billion mark, growing at an average annual growth rate (AAGR) of 17%.
• Maturing markets nearing the two-largest U.S. product-segments, ATMs and vending machines, can no longer sustain the double-digit growth of less developed markets elsewhere in the world. Thus, 86% of total sales will occur outside the U.S. by 2010.
• With over 105 years of history between them, the ATM and the vending machine market segments will continue as the industry's prime revenue-makers. Brazil, Russia, China and India will make up a sizable portion of 2010's total worldwide segment sales of $17.6 billion, a more than threefold increase over 2005's total of $5.2 billion.

INTRODUCTION

Self-service technologies span a number of consumer markets and yet, to date, the structure, technological cutting edge and competitive dynamics underpinning all its constituent elements (mainly ATMs, self-service kiosks and consumer goods vending) have only been analyzed individually as markets in their own right. But the fact is that each is far closer to being a major market segment in an emerging single marketplace where commonalities far outweigh differences.

Taking this more comprehensive view as its starting point, this BCC report examines the competitive implications of the greater economies of scale and scope and the synergistic possibilities this broader market definition engenders. In the process, however, it does not shirk from BCC's responsibility to thoroughly survey each constituent market segment to assess its particular prospects on a product-by-product basis in the near term.

SCOPE OF STUDY

This report:

• Investigates growth in key market segments.

• Provides 5-year forecast periods to 2010.

• Presents an in-depth look at prospects in international markets.

• Appraises industry innovations and technological advancements.

• Profiles the major market leaders.

INFORMATION SOURCES

The information presented in this study was culled from more than 500 separate documents, including newspapers, trade magazines, company reports, government and trade group surveys and academic journals. Industry executives, marketing managers and technologists, trade association officials and third-party observers also were consulted and their input incorporated into the study's quantitative forecasts.