Careers

Account Managers for BCC Market Research will be an experienced Account Manager responsible overseeing Member Services for research products, data insights, and consulting services to existing clients. In this role, you will work with C-level executives (business and technology leaders) in the Life Sciences, Advanced Materials Sciences, Academia, and Tech Transfer Offices globally.

You will engage in a consultative sales approach, meeting with C-suite executives to understand their highest priority initiatives for renewals and account penetration. You will clearly articulate how BCC Research can deliver deeper market, technology, and business insights in support of their decision-making processes.

To be successful in this position you will:

• Drive revenue per client by 20% annual

Job Responsibilities Overview

• Develop sales and growth strategy for your accounts with focus on renewing and up-selling BCC products and services
• Increase YOY renewal growth through upsell, cross sell and account penetration by 20%
• Maintain an appropriate and accurate sales pipeline of adequate size to ensure target quota achievement; maintain pipeline information in CRM system (Salesforce)
• Proficient understanding of market research industry in (vertical), research methodology, client's business, and products & services suitable to meet the client’s needs
• Target and sell to senior management (Director, VP, C-level) in R&D; Business Development; Corporate Venturing; and/or Strategy and M&A; Professors, Esteemed Faculty, Licensing Directors
• Conducting sales meetings with customers and delivering company sales pitches
• Onboarding customers and ongoing customer service, including arranging client debriefs on all closed sales
• Package and sales negotiation
• International travel to meet with clients when required including attending industry trade shows

Required Experience and Qualifications

• 5-7 years of experience
• Bachelor's degree or equivalent combination of education and experience in pharmaceuticals, advanced materials, market research, or consulting a strong plus
• Excellent customer management skills
• Hunter and farmer mentality required
• Must demonstrate strong interpersonal, organizational, and communication skills
• Familiarity with CRM tools, ability to create spreadsheets and build presentations
• Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented
• Able to handle multiple priorities while meeting objectives
• Team player who builds strong, effective partnership

Personal Skills

• An internal drive and tenacity to achieve and exceed targets
• Strong communication skills to communicate effectively with clients and internal stakeholders
• Personal sense of ownership around your rolls and responsibilities
• Thrives under pressure
• High levels of influence when working with internal stakeholders and customers to achieve the desired result for the company
• Personal initiative to recognize and chase new business opportunities
• High levels of energy and enthusiasm to provide a “can do attitude”
• Articulate and well-spoken

Package

• A total of target earning consisting of base salary and commission dependent on experience. Estimated minimum 1st year income at goal of $65,000 to $90,000.
• Uncapped commission
• Perkbox
• COBRA – health insurance
• Gym Membership - The Company reimburses one half of an employee's monthly gym membership fees, up to $20 per month.
• 15 days PTO increasing by 1 day for years completed service up to a max of 20 days
• Chill out time – 4 days after 1 year of service
• 15 National Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Optional Supplemental Life Insurance
• 401(k) Retirement Savings Plan

BCC Research is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items

SPECIAL NOTE TO CANDIDATES

For consideration as a candidate, send your resume to careers@bccresearch.com, with the subject line 'Account Manager'.

The BCC Research Senior Account Manager will be responsible building a strategic client relationships with organizations generating over 10 Billion (USD) of annual revenue. In this role, you will work with C-level executives (business and technology leaders) across BCC Market Research as it relates to enterprise wide subscriptions, strategic bundles of content and various customized solutions.

You will engage in a consultative sales approach, meeting with C-suite executives to understand their highest priority initiatives for renewals and account penetration. You will clearly articulate how BCC Market Research can deliver deeper market and business insights in support of their decision-making processes.

To be successful in this position you will:

• Be very motivated by generating new business
• Focusing on a limited number of existing strategic accounts with large growth potential

Job Responsibilities Overview

• Develop sales and growth strategy for your accounts with focus on renewing and up-selling BCC products and services
• Maintain an appropriate and accurate sales pipeline of adequate size to ensure target quota achievement; maintain pipeline information in CRM system (Salesforce)
• Proficient understanding of market research industry in (vertical), research methodology, client’s business, and products & services suitable to meet the client’s needs
• Target and sell to senior management (Director, VP, C-level) in R&D; Business Development; Corporate Venturing; and/or Strategy and M&A; Professors, Esteemed Faculty, Licensing Directors
• Conducting sales meetings with customers and delivering company sales pitches
• Onboarding customers and ongoing customer service, including arranging client debriefs on all closed sales
• Package and sales negotiation
• International travel to meet with clients when required including attending industry trade shows
• Assisting with BCC events and industry events as required

Required Experience and Qualifications

• 5-7 years of experience
• Bachelor’s degree or equivalent combination of education
• Excellent customer management skills
• Must demonstrate strong interpersonal, organizational, and communication skills
• Familiarity with CRM tools, ability to create spreadsheets and build presentations
• Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented
• Able to handle multiple priorities while meeting objectives
• Team player who builds strong, effective partnership

Personal Skills

• An internal drive and tenacity to achieve and exceed targets
• Strong communication skills to communicate effectively with clients and internal stakeholders.
• Personal sense of ownership around your rolls and responsibilities
• Thrives under pressure
• High levels of influence when working with internal stakeholders and customers to achieve the desired result for the company
• Personal initiative to recognize and chase new business opportunities
• High levels of energy and enthusiasm to provide a "can do attitude"
• Articulate and well-spoken

Package

• A total of target earning consisting of base salary and commission dependent on experience. Estimated minimum 1st year income at goal of $85,000 to $100,000.
• Uncapped commission
• Perkbox
• COBRA – health insurance
• Gym Membership - The Company reimburses one half of an employee's monthly gym membership fees, up to $20 per month.
• 15 days PTO increasing by 1 day for years completed service up to a max of 20 days
• Chill out time – 4 days after 1 year of service
• 15 National Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Optional Supplemental Life Insurance
• 401(k) Retirement Savings Plan

BCC Research is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items

SPECIAL NOTE TO CANDIDATES

For consideration as a candidate, send your resume to careers@bccresearch.com, with the subject line 'Senior Account Manager'.

The BCC Client Solutions Executive will be responsible for generating and developing revenue through the sale of membership, this role is for someone who has a proven track record within a similar role, or a BDR who is looking to advance their career and get into a closing role.

The BCC office is located in Boston, USA however willing to consider remote working for a candidate based on the East Coast.

Requirements

• 2-5 years of sales experience
• Outstanding personal communication and the ability to listen actively, probe for needs, and establish rapport and relationships with key buyers
• Experience and comfort working in a flat and highly collaborative corporate culture that requires initiative and accountability and rewards performance and results
• Driven to succeed with an unrelenting but cordial competitive spirit
• Self-starter with a proud, positive and professional attitude, a high level of integrity, and strong personal work ethic
• Team player, capable of enlisting and working well with internal team resources
• Knowledge of Microsoft Office and Salesforce CRM preferred

Job Description

• Engage Director and C-level product, marketing, business and corporate development executives at global and national enterprises
• Generate revenue through the sale of membership licenses, individual reports, and custom research solutions to new customers
• Generate revenue by upgrading single report buyers to membership licenses or by cross selling additional reports or custom research solutions
• Work and convert inbounds leads and proactively develop new leads, prospects and customers from direct selling efforts
• Develop, implement and execute target account strategies
• Develop and maintain a full pipeline of opportunities in Salesforce CRM, and accurately forecast monthly and quarterly sales
• Make it your business to understand the industry, our products and competitors to the extent required to tailor and articulate our unique and compelling value proposition to prospects
• Achieve or exceed monthly performance metrics
• Enlist internal resources where and when necessary to advance and strengthen our position and opportunity with prospects

Package

• Job Type: Full-time OTE: $75,000.00 - $85,000.00 per year OTE base plus comm
• Uncapped commission
• Perkbox
• COBRA – health insurance
• Gym Membership - The Company reimburses one half of an employee's monthly gym membership fees, up to $20 per month.
• 15 days PTO increasing by 1 day for years completed service up to a max of 20 days
• Chill out time – 4 days after 1 year of service
• 15 National Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Optional Supplemental Life Insurance
• 401(k) Retirement Savings Plan

BCC Research is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items

SPECIAL NOTE TO CANDIDATES

For consideration as a candidate, send your resume to careers@bccresearch.com, with the subject line 'Client Solutions Executive'.

Senior Customer Success Manager for BCC Market Research is a seasoned driver of account usage, value added support and problem solver on overall customer experience (CX). In this role, you will work with a select number of existing commercial member accounts as well as strategic academic institutions to promote BCC Research thought leadership and mind share.

The BCC office is in Boston, USA however willing to consider remote working for a candidate based in North America with access to major transit points.

Job Responsibilities Overview

• Directly manage an existing grouping of BCC Research accounts to ensure business continuity between both organizations.
• Offer value added engagement to drive positive customer experience and upsell opportunity.
• Actively contribute clear reporting into SalesForce CRM for account analytics
• Assist or lead proactive engagement campaigns with BCC’s target audience.
• Develop a complete understanding of the full suite of BCC Research offerings
• Actively work with sales management and account management team to reach goals
• Support new business team if needed for parallel business benefits with clear KPI.
• Proficiency in status of the market research industry, research methodology, client's business, and products & services suitable to meet the client's needs
• Conducting sales meetings with customers and delivering company sales pitches
• Provide 1:1 coaching and deal support to increase associate productivity
• Monitor measurable metrics to track and iterate a successful sales strategy
• Package and sales negotiation

Required Experience and Qualifications

• 3 to 5 years of experience
• Bachelor's degree or equivalent combination of education and experience in pharmaceuticals, advanced materials, market research, or consulting a strong plus
• Excellent customer management skills
• Must demonstrate strong interpersonal, organizational, and communication skills
• Familiarity with CRM tools, ability to create spreadsheets and build presentations
• Thrives on an environment that is fast paced, rapidly changing, and customer service oriented

Personal Skills

• An internal drive and tenacity to achieve and exceed targets
• Strong communication skills to communicate effectively with clients and internal stakeholders
• Personal sense of ownership around your rolls and responsibilities
• Thrives under pressure
• High levels of influence when working with internal stakeholders and customers to achieve the desired result for the company
• Personal initiative to recognize and chase new business opportunities
• High levels of energy and enthusiasm to provide a "can do attitude"
• Articulate and well-spoken

Package

• A total on target earning (OTE) of $77,000 to $109,000.Split of base salary and commission dependent on experience.
• Perkbox
• COBRA – health insurance
• Gym Membership - The Company reimburses one half of an employee's monthly gym membership fees, up to $20 per month.
• 15 days PTO increasing by 1 day for years completed service up to a max of 20 days
• Chill out time – 4 days after 1 year of service
• 15 National Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Optional Supplemental Life Insurance
• 401(k) Retirement Savings Plan

BCC Research is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items

SPECIAL NOTE TO CANDIDATES

For consideration as a candidate, send your resume to careers@bccresearch.com, with the subject line 'Customer Success Manager'.

(Vertical) Sales Executive for BCC Market Research is an experienced Sales Executive responsible for selling research products, data insights, and consulting services to new clients in very focused ares of BCC Research expertise.In this role, you will work with C-level executives (business and technology leaders) in areas such as Life Sciences, Advanced Materials Sciences, Academia, Enterprise Technologies, Semiconductors, and Tech Transfer Offices globally.

You will engage in a consultative sales approach, meeting with C-suite executives to understand their highest priority initiatives. You will clearly articulate how BCC Research can deliver deeper market, technology, and business insights in support of their decision-making processes.

Job Responsibilities Overview

• Research, prospecting, marketing, cold calling, presenting, and closing. You own the sales cycle, prospect to close, and have the support of a world-class Member Services team to ensure continued support after the sale.
• Maintain an appropriate and accurate sales pipeline of adequate size to ensure target quota achievement; maintain pipeline information in CRM system (Salesforce)
• Develop a complete understanding of the full suite of BCC Research offerings in assigned vertical
• Proficient understanding of market research industry in (vertical), research methodology, client’s business, and products & services suitable to meet the client’s needs
• Target and sell to senior management (Director, VP, C-level) in R&D; Business Development; Corporate Venturing; and/or Strategy and M&A; Professors, Esteemed Faculty, Licensing Directors
• Conducting sales meetings with customers and delivering company sales pitches
• Provide 1:1 coaching and deal support to increase associate productivity
• Monitor measurable metrics to track and iterate a successful sales strategy
• Package and sales negotiation
• International travel to meet with clients when required including attending industry trade shows
• Assisting with BCC events and industry events as required

Required Experience and Qualifications

• 3-5 years of experience
• Bachelor’s degree or equivalent combination of education and experience in pharmaceuticals, advanced materials, market research, or consulting a strong plus
• Excellent customer management skills
• Hunter and farmer mentality required
• Must demonstrate strong interpersonal, organizational, and communication skills
• Familiarity with CRM tools, ability to create spreadsheets and build presentations
• Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented
• Able to handle multiple priorities while meeting objectives
• Team player who builds strong, effective partnership

Personal Skills

• An internal drive and tenacity to achieve and exceed targets
• Strong communication skills to communicate effectively with clients and internal stakeholders
• Personal sense of ownership around your rolls and responsibilities
• Thrives under pressure
• High levels of influence when working with internal stakeholders and customers to achieve the desired result for the company
• Personal initiative to recognise and chase new business opportunities
• High levels of energy and enthusiasm to provide a "can do attitude"
• Articulate and well-spoken

Package

• OTE $45,000 - $80,000 p/a
• There are no caps on commission
• Perkbox
• COBRA – health insurance
• Gym Membership - The Company reimburses one half of an employee's monthly gym membership fees, up to $20 per month.
• 15 days PTO increasing by 1 day for years completed service up to a max of 20 days
• Chill out time – 4 days after 1 year of service
• 15 National Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Optional Supplemental Life Insurance
• 401(k) Retirement Savings Plan

BCC Research is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items

SPECIAL NOTE TO CANDIDATES

For consideration as a candidate, send your resume to careers@bccresearch.com, with the subject line '(Vertical) Sales Executive'.