Episode 31: The future of In-Person Events with UNC

As vaccines become more available and the world begins to slowly re-open after over a year of battling the global pandemic, people are both eager and nervous about large-scale in-person events. University of North Carolina's Reese Innovation Lab is combatting the new issues that Covid-19 has brought by enabling venues to positively encourage people to wear masks and social distance through their AI powered Health Greeter Kiosks. Joining me to expand on both the inspiration behind the kiosks, its technology and design, as well as its application is Steven King, Chief Innovation Officer at Reese Innovation Lab, and Natalie Huggins, student experience designer from the UNC Chapel Hill. Together we discuss how the kiosks work, the thought process behind the design and the impact the technology will have post pandemic.


Clara Mouawad

Clara is the Content Specialist at BCC Research, where she spends her time writing blogs and white papers, designing graphics and thinking up ways BCC can take over the world...like with a podcast.

A world traveler (less so during COVID19, of course), marketing whiz and always thirsty for knowledge, Clara finds innovators in a variety of fields and asks the question that our listeners want to know: How will this industry, technology or company shape how we live and work in the future?

Episode Timeline

  • [00:00]Sponsorship with Medtech
  • [00:50]Introducing the world of in-person events post pandemic
  • [02:29]Steven and Natalie's stories and how they came to the Health Greeter Kiosk
  • [04:46]The Health Greeter Kiosk and the provision of safety for in-person events
  • [05:42]How the kiosk ensures message delivery despite crowds
  • [07:00]Natalie's perspective as a student and the impact it had on the kiosk's design
  • [09:00]The integration of AI and machine learning for accuracy and consistency
  • [12:18]On steps taken to ensure the public didn't feel the kiosk were 'spying' on them
  • [16:06]How the kiosks have been used on campus and where they're headed to next
  • [16:57]Scaling the use of the Health Greeter Kiosk
  • [18:11]How they determine the physical placement of the kiosks
  • [19:27]The benefits of the kiosk at major events
  • [20:27]How the tech can be used post-pandemic