Customer-facing Retail Technologies: Global Markets

Report Code: IFT075A

Publish Date: Oct 2010

Publisher: BCC Publishing

Category: Information Technology

Customize This Report

Explore Our Services

Already a member? Login to access this report free.

Report Highlights

  • The total global market for retail technologies at the storefront, including point-of-sale terminals, electronic fund transfer point-of-sale terminals, self-checkout terminals, and mobile self-scanners, is estimated at nearly $7 billion in 2010 and is expected to reach $9.5 billion in 2015, a compound annual growth rate (CAGR) of 6.3%. 
  • Self-checkout systems will experience the most dramatic growth over the forecast period. This sector is valued at nearly $483 million in 2010 and is expected to grow at a 17.9% compound annual growth rate (CAGR) to reach $1.1 billion in 2015.
  • Mobile self-scanners will also experience robust growth, increasing from $54 million in 2010 to $119 million in 2015, a compound annual growth rate (CAGR) of 16.9%.

INTRODUCTION

This study describes and analyzes existing and emerging retail store technologies at a global level. The report encompasses a broad range of technologies found in the checkout point of the store, which include point of sale (POS), self-checkout systems, and electronic fund transfer point of sale (EFT-POS), and mobile scanners also known as mobile shopping devices. 

THIS REPORT 
  • Provides an overview of the retail technology industry, including the various factors and trends that affect the industry from the perspective of technology vendors, retailers, and customers
  • Contains global forecasts and market trend analyses for the point-of-sale, self-checkout systems and electronic fund transfer point-of-sale systems industries, mobile self-scanners/shopping devices as well as a qualitative section on emerging technologies
  • Analysis of market trends, citing data for 2009, estimates for 2010, and 5-year forecasts, including 5-year compound annual growth rates (CAGRs), through 2015
  • Considers the market by geography, that is, North America, Europe, the Middle East, and Africa (EMEA), Asia-Pacific (including Australia, Japan, and New Zealand), and Latin/South America (including Mexico) as well as by retail verticals (e.g., grocery, drug stores) and also contains qualitative pricing and technology analyses
STUDY GOALS AND OBJECTIVES
 
The objectives of this study include the following:
  • An overview of the changing retail technology industry and a comprehensive analysis of the customer-facing technologies at the checkout location
  • Forecasting the market in terms of sales and revenues for the point-of-sale terminal, self-checkout system, mobile self-scanners, and electronic fund transfer point-of-sale terminal industries by geography and retail verticals
  • Trends and factors that will have the greatest impact on these industries
  • Market force analysis for new and emerging technologies in the retail technology market at the point of sale
  • Identify and evaluate the impact of economic, business, demographic, technological, legal/regulatory, and other factors that will drive the future market for each of these new technologies
  • Competitive and market share analysis of the key players in these industries
REASONS FOR DOING THE STUDY
 
BCC Research commissioned this study to provide a comprehensive analysis of emerging and existing customer-facing retail store technologies. Unlike other market studies, which focus in great detail on one specific technology segment such as POS terminals or a specific geographic segment such as Asia-Pacific (APAC), this report covers all of the major technologies and segments in significant detail. This provides the reader with an overview of the entire industry while providing an objective quantitative analysis.
 
In the current economic climate, retailers and technology vendors are facing unprecedented fiscal pressures, and this report explores a range of self-service technologies that retailers can use to maintain a competitive advantage and improve customer satisfaction.
 
SCOPE OF REPORT
 
This report addresses the global market for retail technology and covers the following technologies: 
  • Point-of-sale terminals
  • Electronic fund transfer point-of-sale terminals
  • Self-checkout terminals
  • Mobile self-scanners
The study is organized around the following major topics for each of the technologies:
  • Executive summary
  • Overview
  • Market forces: Drivers and impediments (factors that will influence the long-term development of the market)
  • Industry challenges and concerns
  • Technology analysis
  • Pricing analysis
  • Geographic analysis and market sizes by geography and retail verticals
  • Industry structure and market shares
  • Company profiles
Within the retail environment, the following retail formats are included in the study: supermarkets and grocery stores, convenience stores and gasoline stations, and drug and convenience stores and specialty retail. Supermarkets include hypermarkets and department stores, while the cash-and-carry format is part of the wholesale operations in each of the categories. Food service and hospitality, which includes fine dining, restaurants, is not included in this study as it focuses only on the retail environment.
 
Products used for in-store inventory and supply-chain management, such as handheld terminals, are excluded from this study as the research focuses only on the customer-facing technologies at the checkout point. The other self-service technologies, such as DVD kiosks and vending machines, are excluded from this research as well.
 
The geographical scope of this report is the global market.
 
INTENDED AUDIENCE
 
This report is an exhaustive study of customer-facing retail store technologies with crucial statistics and analysis on the market structure, market size, retail vertical segments, emerging and existing trends and technologies, major opportunities, and market shares of key players.
 
This report has been written for the entire retail community, including the following:
  • Technology vendors, distributors, and retailers
  • System integrators, resellers, and consultants
  • Financial institutions such as investment banks and venture capitalists
  • Analyst communities 
METHODOLOGY AND INFORMATION SOURCES
 
Both primary and secondary research methodologies were used in preparing this study. The findings and conclusions of this report are based on information gathered from technology vendors, retailers, customers, and integrators. The information obtained through primary interviews was compiled and analyzed with the information obtained through an extensive review of secondary sources. Secondary sources include books, newspapers, trade journals and publications, white papers, industry portals, company literature, trade associations, monitoring industry news and developments, and online databases. Information for our company profiles was primarily obtained from the companies themselves, especially the larger, publicly owned firms.
 
The base year of the report is 2010, with forecast data provided through 2015. Historical, base year and forecast data are provided for each market segment of this report. Growth rates are determined through a compilation of data, including past trends, future trends, and market forces, such as market drivers and restraints and their impact, product acceptability, and replacement rate. All dollar projections presented in this report are in 2010 constant dollars.
 
ANALYST CREDENTIALS
 
Prasanna Prakash has published a number of research reports and articles on the retail systems industry on both the hardware as well as the software front. She also works as an independent consultant and has assisted companies in numerous consulting projects on market opportunity analysis, market profiles and sizing, competitive intelligence, market feasibility, and market entry. She holds a Bachelor’s in Engineering (Equivalent of Bachelor of Science) in Computer Science and an MBA in Marketing.
 
BCC ONLINE SERVICES
 
BCC offers an online information retrieval service. BCC’s home page, located at www.bccresearch.com, enables readers to:
  • Examine BCC’s complete catalog of Market Research Reports and place direct orders
  • Subscribe to any of BCC’s many industry newsletters
  • Read announcements of recently published reports and newly launched newsletters
  • Register for BCC’s well-known conferences
  • Request additional information on any BCC product
  • Take advantage of special offers
DISCLAIMER
 
The information developed in this report is intended to be as reliable as possible at the time of publication and of a professional nature. This information does not constitute managerial, legal, or accounting advice; nor should it serve as a corporate policy guide, laboratory manual, or an endorsement of any product, as much of the information is speculative in nature. The author assumes no responsibility for any loss or damage that might result from reliance on the reported information or its use. 
 
Need pricing for multiple titles, a complete report bundle, or something specially curated to fit your budget? EXPLORE OFFERS
Let us assist you! Our analysts are ready to tailor this report to your specific need. Talk to Our Analyst

Table of Contents

All reports provided in PDF format. For shared licensing options (5+ Users), please call a representative at (+1) 781-489-7301 or contact us at info@bccresearch.com
Title/Chapter NamePagesMember Price
Full Report: Customer-facing Retail Technologies: Global Markets204Free
Chapter- 1: INTRODUCTION5Free
Chapter- 2: SUMMARY2Free
Chapter- 3: POINT-OF-SALE TERMINALS49Free
Chapter- 4: SELF-CHECKOUT SYSTEMS52Free
Chapter- 5: ELECTRONIC FUND TRANSFER POINT-OF-SALE TERMINALS51Free
Chapter- 6: MOBILE SCANNERS45Free

Related Reports

Track the Latest Global Tariff Developments

In today's fast-paced global economy, tariffs are no longer static—they are dynamic levers shaped by geopolitical realignments, supply chain vulnerabilities, inflationary pressures, and sustainability-driven trade reforms. As governments worldwide recalibrate their trade strategies, businesses are left to navigate a maze of shifting rules, rising costs, and regulatory uncertainty.

Our analysis empowers you with real-time updates and in-depth expert analysis on all facets of global tariff activity. From new trade agreements and sanctions to abrupt tariff hikes and retaliatory duties, we monitor developments across borders, sectors, and industries—so you don't have to.

Whether it's the ongoing U.S.–China trade dynamics, the evolving EU Carbon Border Adjustment Mechanism (CBAM), or the emerging policies in India, ASEAN, and Latin America, we provide full-spectrum coverage. We also track multilateral trade negotiations, World Trade Organization (WTO) rulings, and sector-specific duty structures—ensuring you are always ahead of global trade shifts.

With our analysis, you can stay informed, identify risks, and confidently respond to tariff changes—no matter where you operate.

Ready to see what tariff means for your business?

Consult with our experts or request your custom Tariff Impact Brife today

Stay Informed, Stay Competitive

In today's interconnected and unpredictable global economy, staying ahead of tariff shifts is not just important—it's essential. BCC Research provides decision-makers with trusted, research-driven insights that turn uncertainty into opportunity.

Our in-depth market analysis and trade intelligence help you decode how tariff changes impact your specific sector—manufacturing, healthcare, technology, agriculture, or energy. We break down complex data into actionable knowledge through comprehensive reports, expert commentaries, and sector-focused forecasts.

Our analysis includes:

  • Thorough breakdowns of current and proposed tariff policies and how they affect regional and global trade flows.
  • Sector-specific implications, helping you understand the strategic impact on sourcing, pricing, and competitiveness.
  • Forward-looking insights to support risk management, planning, and response strategies for evolving trade conditions.

With BCC Research, you gain more than just information—you gain clarity and confidence to make well-informed decisions in a volatile trade environment.

Don't let tariffs catch you off guard—let our insights guide your strategy.

This is an Excel-only version of the report.

Report Includes

    Total Number of Tables in this Report: 48

  • Summary Table: GLOBAL MARKET FOR RETAIL CUSTOMER-FACING TECHNOLOGIES, THROUGH 2015
  • Table 1: PROJECTED POS TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015
  • Table 2: PROJECTED POS TERMINAL UNIT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015
  • Table 3: POINT-OF-SALE TERMINALS REVENUE SHARES BY RETAIL VERTICALS, 2010
  • Table 4: PROJECTED POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015
  • Table 5: PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015
  • Table 6: PROJECTED POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015
  • Table 7: PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015
  • Table 8: PROJECTED POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015
  • Table 9: PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015
  • Table 10: PROJECTED POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015
Sample Report

Recent Reports

Siemens: 360° Company Analysis

Published - Jun 2025 | Publisher - BCC Publishing | Code - IFT322A

The report discusses a 360° analysis of Siemens. It covers various aspects of Siemens, including products, business segments, history, distributors, and financial and strategic development.

Global Edge AI Market

Published - Jun 2025 | Publisher - BCC Publishing | Code - IFT310A

The global market for edge AI was valued at $8.7 billion in 2024 and is estimated to increase from $11.8 billion in 2025 to reach $56.8 billion by 2030, at a compound annual growth rate (CAGR) of 36.9% from 2025 through 2030.

Cloud Computing Technologies: A Global Outlook

Published - May 2025 | Publisher - Vijay Bang | Code - IFT178B

The global cloud computing market is expected to grow from $738.2 billion in 2025 and is projected to reach $1.6 trillion by the end of 2030, at a compound annual growth rate (CAGR) of 17.2% during the forecast period of 2025 to 2030.

Global Trading Card Games Market

Published - May 2025 | Publisher - Austin Samuel | Code - IFT318A

This report provides an overview of the global TCG market size and a detailed analysis of key market players, their product offerings, and strategic initiatives. Using 2024 as the base year, the report presents estimated market data for 2025 through 2030.

Wi-Fi 7: Global Markets to 2030

Published - Apr 2025 | Publisher - Masaratjahan Kudle | Code - IFT316A

This report provides an overview of the global Wi-Fi 7 market and analyses market trends. It includes global revenue ($ millions) for base year data of 2024, estimates for 2025, and projected CAGRs from 2025 through 2030. The report focuses on the major driving trends and challenges affecting the global Wi-Fi 7 market.

Top Trending Reports

Biologic Therapeutic Drugs: Technologies and Global Markets

Published - May 2025 | Publisher - BCC Publishing | Code - BIO079F

The global market for biologic therapeutic drugs is estimated to increase from $499.2 billion in 2024 to reach $794.5 billion by 2029, at a compound annual growth rate (CAGR) of 9.7% from 2024 through 2029.

Next-Generation Advanced Batteries: Global Markets

Published - May 2025 | Publisher - BCC Publishing | Code - FCB062B

The global market for next-generation advanced batteries is estimated to grow from $1.5 billion in 2024 to reach $5.3 billion by the end of 2029, at a compound annual growth rate (CAGR) of 28.5% from 2024 through 2029.

Global Pharmaceutical Drugs Industry: Competitive Landscape 2023

Published - May 2025 | Publisher - BCC Publishing | Code - PHM263B

This report discusses the global pharmaceutical drugs industry and its competitive landscape in terms of significant player market ranking and top pharmaceutical drugs. Company profiles of the top 50 pharmaceutical companies, innovative products and technologies, trends and market dynamics, competitive intelligence, and regional trends are well-researched and analyzed in this report.

Global Markets and Manufacturing Technologies for Protein Drugs

Published - Apr 2025 | Publisher - BCC Publishing | Code - BIO021G

The global protein drugs market is expected to grow from $441.7 billion in 2024 and is projected to reach $655.7 billion by the end of 2029, at a compound annual growth rate (CAGR) of 8.2% during the forecast period of 2024 to 2029.

Global Markets for Emerging Medical Device Technologies

Published - Mar 2025 | Publisher - BCC Publishing | Code - HLC191C

The global market for emerging medical devices is estimated to increase from $136.6 billion in 2024 to reach $223.9 billion by 2029, at a compound annual growth rate (CAGR) of 10.4% from 2024 through 2029.

Become A Member

BCC Research offers a comprehensive library of reports, granting members unlimited access to data, insights, and market intelligence for informed business decisions, while actively supporting members in their evolving journeys and prioritizing high-quality, relevant topics based on continuous engagement with the research community.

Find Out More

Custom Consulting

BCC Research emphasizes the importance of organizations leveraging highly customized market insights aligned with specific strategic business objectives through direct engagement with primary sources and proprietary forecasting models for profitable decision-making in maximizing growth opportunities and minimizing risks.

Customize Now

Scorecard

The Venture Scorecard provides commercialization offices and decision makers with expert analysis, offering strategic insights crucial for aligning objectives with market realities at various stages of commercializing new products or evaluating investment opportunities, from opportunity assessment to growth planning.

Find Out More

Innovation Spotlight

Our industry experts offer strategic guidance to maximize the market potential of commercialized products, patents, and IP by providing insights into market trends, competitive dynamics, and effective positioning, using the Innovation Spotlight service for enhanced exposure to thought leaders and the wider community.

Find Out More
Customer-facing Retail Technologies: Global Markets
Customize Report