ZENDESK

Company Snapshot

Founded: 2007
Entity Type: Private
Region: U.S.
Headquarter: California, U.S.
Key Geographics: North America, Europe, Asia-Pacific
Corporate Address: 181 Fremont Street San Francisco California 94105 U.S. Tel. +1-(888)-851-9456 www.zendesk.com

Company Overview

Zendesk is a software development company. The company offers a software-as-a-service (SaaS) customer service platform to organizations. The company’s customer service platform enables organizations to manage one-on-one customer interactions; track and predict common questions and provide a path to answers; gather customer data and engage with customers based on the insights the data provides and provide tools to understand the customers. The company also operates its business across various regions of North America, Europe, Asia-Pacific and Latin America.

ZENDESK In Reports

Customer Relationship Management (CRM) Software: Global Markets

BCC Research Market Report says global CRM software market reached $56.2 billion in 2022 and should reach $103.5 billion by 2027, with a compound annual growth rate of 13%.

Software as a Service Market: Technologies and Global Markets

BCC Research Market Report says global software as a service (SaaS) market should reach $223.7 billion by 2022 and more than $571.9 billion by 2027, with a CAGR of 20.6% during the forecast period of 2022-2027.

Customer Relationship Management (CRM) Software: Global Markets

The global market for customer relationship management (CRM) software should grow from $48.5 billion in 2019 to $85.8 billion by 2024 with a compound annual growth rate (CAGR) of 12.1% for the period of 2019-2024. ...

Company's Business Segments

  • Customer Experience Software : The company offers customer service software and sales CRM solutions to help businesses manage customer communication, support, and sales processes.

Applications/End User Industries

  • Retail
  • Financial Services
  • Education
  • Government
  • Manufacturing
  • Software
  • Healthcare
  • Telecommunications
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