Report Highlights
The global market for unified communication and collaboration (UC&C) solutions totaled $22.6 billion and $26.5 billion in 2014 and 2015 respectively. The market should reach nearly $62 billion in 2020, demonstrating a compound annual growth rate (CAGR) of 18.5% from 2015 to 2020.
Report Includes
- An overview of the global markets and related technologies for unified communication and collaboration.
- Analyses of global market trends, with data from 2014, 2015, and projections of compound annual growth rates (CAGRs) through 2020.
- A look at market sizes, revenue forecasts, value chain analysis, market & product trends, and the competitive landscape.
- Breakdowns of the market and analyses presented by type, by technology, and by geography.
- Discussion covering current and future trends and analysis on a basis of various competitive technologies.
- Evaluation of the market's dynamics, specifically growth drivers, restraints, and opportunities.
- Profiles of major players in the industry.
SCOPE OF REPORT
This report analyzes unified communication and collaboration technologies and their markets. To understand how the UC&C market will grow and the trends impacting its adoption, this report will analyze the technologies and markets that are evolving.
An overview of the UC&C industry precedes later chapters that review the main UC&C categories, discuss top provider market share, new technologies, and the regional markets for UC&C. Five–year forecasts follow, segmented by UC&C categories, as well as new deployment trends that will shape future markets.
Succeeding chapters discuss new developments in technologies, and their advantages to the UC&C industry. Regulatory and security issues will also be discussed as they affect UC&C adoption in the high-risk information industries of healthcare, finance and government.
The appendix contains an overview of recent patent grants.
The data provided for revenues is based on the calendar year beginning January 1st and ending December 31st of that year. For companies that report their financial results for different reporting periods, BCC Research has analyzed the data using a calendar year time frame as opposed to region-specific fiscal year. This is to maintain a common base period of data reporting and facilitate our understanding and comparison of revenues and market size estimation.
The revenues reported for each of the market players include revenue from UC&C solutions (on premise–based or hosted) including all hardware, software and services directly linked to the implementation of the solution as well as the recurring revenues from service agreements and maintenance support. It does not include professional services provided to evaluate client systems or costs related to consultation services for UC&C provisioning or training of personnel.
ANALYST’S CREDENTIALS
Nandita Bhotika is a freelance market research professional with a strong market research background. She has worked as a senior analyst in the information technology group for Frost & Sullivan, India and the U.S. She also developed data-driven market research for its global IT research markets. She has also worked on data analysis projects for companies such as Samsung.
Her strength is in analyzing new markets and technology trends especially in information technology and has worked as a market consultant to service providers, especially in the Internet service provider segment. She also has deep knowledge of the composite industry and its application in the wind energy market.
Related Reports
Everything as a Service (XaaS): Global Markets
The global everything as a service (XaaS) market should reach $1.8 trillion by 2027 from $530.2 billion in 2022 at a compound annual growth rate (CAGR) of 28.0% for the forecast period of 2022 to 2027.
Software as a Service Market: Technologies and Global Markets
The global software as a service (SaaS) market should reach $223.7 billion by 2022 and more than $571.9 billion by 2027, with a compound annual growth rate (CAGR) of 20.6% during the forecast period of 2022-2027.
Global Cloud-Based Contact Center Market
The global cloud-based contact center market should reach $43.3 billion by 2026 from $14.0 billion in 2021 at a compound annual growth rate (CAGR) of 25.3% for the forecast period of 2021 to 2026.
Video Conferencing: Global Markets to 2026
The global video conferencing market should reach $27.3 billion by 2026 from $14.6 billion in 2021 at a compound annual growth rate (CAGR) of 16.9% for the forecast period of 2021 to 2026.
Track the Latest Global Tariff Developments
In today's fast-paced global economy, tariffs are no longer static—they are dynamic levers shaped by geopolitical realignments, supply chain vulnerabilities, inflationary pressures, and sustainability-driven trade reforms. As governments worldwide recalibrate their trade strategies, businesses are left to navigate a maze of shifting rules, rising costs, and regulatory uncertainty.
Our analysis empowers you with real-time updates and in-depth expert analysis on all facets of global tariff activity. From new trade agreements and sanctions to abrupt tariff hikes and retaliatory duties, we monitor developments across borders, sectors, and industries—so you don't have to.
Whether it's the ongoing U.S.–China trade dynamics, the evolving EU Carbon Border Adjustment Mechanism (CBAM), or the emerging policies in India, ASEAN, and Latin America, we provide full-spectrum coverage. We also track multilateral trade negotiations, World Trade Organization (WTO) rulings, and sector-specific duty structures—ensuring you are always ahead of global trade shifts.
With our analysis, you can stay informed, identify risks, and confidently respond to tariff changes—no matter where you operate.
Ready to see what tariff means for your business?
Consult with our experts or request your custom Tariff Impact Brife today
Stay Informed, Stay Competitive
In today's interconnected and unpredictable global economy, staying ahead of tariff shifts is not just important—it's essential. BCC Research provides decision-makers with trusted, research-driven insights that turn uncertainty into opportunity.
Our in-depth market analysis and trade intelligence help you decode how tariff changes impact your specific sector—manufacturing, healthcare, technology, agriculture, or energy. We break down complex data into actionable knowledge through comprehensive reports, expert commentaries, and sector-focused forecasts.
Our analysis includes:
- Thorough breakdowns of current and proposed tariff policies and how they affect regional and global trade flows.
- Sector-specific implications, helping you understand the strategic impact on sourcing, pricing, and competitiveness.
- Forward-looking insights to support risk management, planning, and response strategies for evolving trade conditions.
With BCC Research, you gain more than just information—you gain clarity and confidence to make well-informed decisions in a volatile trade environment.
Don't let tariffs catch you off guard—let our insights guide your strategy.
Recent Reports
GCC Country-Level Market Entry Guides
This report presents a country-level market entry analysis for the GCC (Gulf Cooperation Council) region, covering Saudi Arabia, the UAE, Qatar, Kuwait, Oman and Bahrain. It explores the competitive landscape to understand market saturation levels, leading companies, and white space opportunities in sectors such as energy, manufacturing, retail, healthcare, technology, financial services, and education. The report outlines actionable recommendations and market entry strategies for each GCC country.
Global Data Center Market
The global market for data centers is expected to grow from $418.2 billion in 2025 and is projected to reach $691.6 billion by the end of 2030, at a compound annual growth rate (CAGR) of 10.6% during the forecast period of 2025 to 2030.
Academic & Research Collaboration in GCC
This report provides a strategic overview of academic and research collaboration across the GCC region, highlighting key trends, government initiatives, institutional partnerships, and international cooperation. It examines how countries like the UAE, Saudi Arabia, and Qatar are investing in higher education and R&D to drive innovation, economic diversification, and global competitiveness. The report offers valuable insights for policymakers, academic institutions, and private sector stakeholders seeking to enhance cross-border collaboration and build knowledge-based economies in the Gulf.
Quantum Computing: Technologies and Global Markets to 2030
The global market for quantum computing technologies is expected to grow from $1.6 billion in 2025 to reach $7.3 billion by the end of 2030, at a compound annual growth rate (CAGR) of 34.6% from 2025 to 2030.
Siemens: 360° Company Analysis
The report discusses a 360° analysis of Siemens. It covers various aspects of Siemens, including products, business segments, history, distributors, and financial and strategic development.
Top Trending Reports
Sensors: Technologies and Global Markets
The global market for sensors was valued at $195.1 billion in 2024 and is estimated to increase from $212.5 billion in 2025 to reach $323.3 billion by 2030, at a compound annual growth rate (CAGR) of 8.7% from 2025 through 2030.
Global Cell Line and Membrane Market
The global market for cell lines and membranes was valued at $5.7 billion in 2024 and is estimated to increase from $6.3 billion in 2025 to reach $11.4 billion by 2030, at a compound annual growth rate (CAGR) of 12.5% from 2025 through 2030.
Global Edge AI Market
The global market for edge AI was valued at $8.7 billion in 2024 and is estimated to increase from $11.8 billion in 2025 to reach $56.8 billion by 2030, at a compound annual growth rate (CAGR) of 36.9% from 2025 through 2030.
Global Biochip Markets: Microarrays and Lab-on-a-Chip
The global market for biochip was valued at $16.1 billion in 2024 and is estimated to reach $27.8 billion by 2029, at a compound annual growth rate (CAGR) of 11.6% from 2024 through 2029.
Water and Wastewater Treatment Technologies: Global Markets
The global market for water and wastewater treatment technologies is expected to grow from $350.7 billion in 2025 and is projected to reach $591.2 billion by the end of 2030, at a compound annual growth rate (CAGR) of 11.0% during the forecast period of 2025 to 2030.
Become A Member
BCC Research offers a comprehensive library of reports, granting members unlimited access to data, insights, and market intelligence for informed business decisions, while actively supporting members in their evolving journeys and prioritizing high-quality, relevant topics based on continuous engagement with the research community.
Find Out MoreCustom Consulting
BCC Research emphasizes the importance of organizations leveraging highly customized market insights aligned with specific strategic business objectives through direct engagement with primary sources and proprietary forecasting models for profitable decision-making in maximizing growth opportunities and minimizing risks.
Customize NowScorecard
The Venture Scorecard provides commercialization offices and decision makers with expert analysis, offering strategic insights crucial for aligning objectives with market realities at various stages of commercializing new products or evaluating investment opportunities, from opportunity assessment to growth planning.
Find Out MoreInnovation Spotlight
Our industry experts offer strategic guidance to maximize the market potential of commercialized products, patents, and IP by providing insights into market trends, competitive dynamics, and effective positioning, using the Innovation Spotlight service for enhanced exposure to thought leaders and the wider community.
Find Out More